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Visiting if you have a disability
Information about visiting with a wheelchair, parking options, payment options, dogs and guidance.
Information about visiting with a wheelchair
The Dutch Open Air Museum and its historic buildings are accessible for wheelchair users. However, the museum park is on a hilly site and not all paths are paved, which means some areas are more difficult to access, especially in wet weather. When the weather is dry wheelchair users can visit almost the entire museum park.
With the exception of our ‘poffertjes’ stall, all the catering outlets at the museum are easily accessible for visitors who use a wheelchair. A number of our historic buildings feature presentations on an upper floor (tower mill, fisherman’s cottage, Westerstraat and the prefab home), which cannot be accessed in a wheelchair.
Elevators
There are two elevators in the museum park. One of these is in the Entrance Building, next to the Canon of Dutch History exhibition, and the other in the Westerstraat buildings.
Parking
There are 14 disabled parking spaces in the Open Air Museum’s car park.
Taxis can stop in front of the entrance to the museum.
Borrow a wheelchair
For visitors with mobility problems we have a (limited) number of wheelchairs, which are available to borrow in our car park. These work using a coin-operated system. You will need to insert a € 1 coin as a deposit. These wheelchairs cannot be reserved.
Tip: bring a cushion with you to sit on in the wheelchair.
Historic tram
A number of the trams that run at the Open Air Museum are accessible for wheelchair users. For safety reasons we have to apply certain restrictions.
- If there is any doubt about whether a wheelchair can travel on the tram, the tram conductor and tram driver will make a decision at the time
- Maximum dimensions of wheelchairs permitted on the tram: 120x80 cm. The wheelchair must be positioned as indicated by the tram conductor
- Mobility scooters or electric mobility aids are allowed on the trams, provided they are no bigger than 120x80 cm
- All tram stops at the museum are accessible for wheelchair users
- Our special ‘wheelchair trailer car’ runs between May and September only. This trailer car has been specially adapted to carry wheelchairs and can transport up to 8 wheelchair users at the same time
Toilets
Accessible toilets can be found in the following locations:
- Toilet ‘farmhouse’ in the car park
- Entrance Building (‘Entree’ tram stop)
- Auditorium (opposite ‘Landgoed’ tram stop)
- Toilet building next to Freia steam-powered dairy factory (‘Platteland’ tram stop)
- Toilet building next to Goes depot
- Toilet building next to Moluccan barracks
- Toilet building next to Café Budel
- Toilet building next to the Children’s Activity Farmyard
- De Kasteelboerderij restaurant
- De Hanekamp inn
Recommended route
You could start your visit to the museum by taking the tram to the ‘Landgoed’ tram stop. In this way you can avoid any uphill sections. If you want to go directly from the Entrance to the ‘Lint’ area of the museum, or if you plan to visit the ‘Freia’ steam-powered dairy factory from Veenwouden, we also recommend that you take the tram from the ‘Entree’ tram stop.
We recommend that you avoid the path between the tollhouse from Midlaren, the tower mill from Delft and the paper mill. We also advise against taking the path from the farmhouse from Varik towards the farmhouse from Giethoorn. Our recommended route: follow the path that leads to the farmhouse from Hoogmade and then take the wooden footbridge towards De Kasteelboerderij.
Payment options
At the museum you will find (mobile) payment terminals in all our catering outlets, in the museum shop and at the ticket office.
Dogs
Assistance and guide dogs are permitted throughout the museum. Please register your assistance or guide dog at the information desk when you arrive.
Other dogs are also welcome in the museum park, provided that they are kept on a lead. We do not allow other dogs into exhibition areas (such as the Canon of Dutch History) or historic presentations (buildings). You can, however, bring other dogs into our catering outlets if you keep them on a lead.
Accompanying carers
Carers accompanying visitors who are demonstrably unable to visit the museum independently are admitted to the museum free of charge (maximum of 1 accompanying carer per visitor).
Emergency assistance
In the event of an emergency you can call the following emergency number: +31 (0)26 357 62 22.